> For the complete documentation index, see [llms.txt](https://fast-router-proxy.gitbook.io/genrouter/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fast-router-proxy.gitbook.io/genrouter/group-1/markdown.md).

# Frequently Asked Questions (FAQ)

### 5. FAQ – Frequently Asked Questions

#### ❓1. I connected to GenRouter WiFi, but there’s no internet?

**Answer:**

* Make sure the main internet cable is properly plugged into the **WAN port** of GenRouter.
* Check if your main modem/router has internet access.
* Try restarting both GenRouter and your main modem.

***

#### ❓2. My device is connected but doesn't change IP?

**Answer:**

* Make sure you've assigned a **proxy or VPN** to that device in the **Device Manager**.
* After entering the proxy/VPN, don’t forget to **click “Apply for Device.”**
* Double-check the format of your proxy:\
  `ip:port:username:password`

***

#### ❓3. What's the difference between setting proxy for a device vs. for the router?

**Answer:**

* **Device-level proxy**: You can assign **a different IP for each device** connected to GenRouter.
* **Router-level proxy**: All devices will share the **same proxy or VPN** connection.

***

#### ❓4. What proxy formats are supported?

**Answer:**\
GenRouter supports:

* **HTTP**
* **SOCKS5**
* **VPN** (NordVPN, ExpressVPN, or custom config via OpenVPN, WireGuard…)

***

#### ❓5. What is WebRTC Interference Mode?

**Answer:**\
This feature **prevents your real IP address from leaking** through the browser (like Chrome or Firefox), even when using a proxy/VPN. It’s recommended to **turn this ON** if you're doing browser-based activities or using automation tools.

***

#### ❓6. Why do I still see my local IP address (like 192.168.x.x)? Am I leaking my IP?

**Answer:**\
No, you're not leaking your real public IP.

The IP address you see (such as `192.168.12.172`) is your **local network IP** — it’s the private address that GenRouter assigns to your device **inside your home or office network**.

> 📌 This local IP is **only visible to you and your router**, not to websites or apps you visit online.

When using a proxy or VPN through GenRouter, your **public IP** (the one that websites and apps see) is already changed or hidden — that’s what matters.

✅ So don’t worry — seeing a local IP like `192.168.x.x` is **normal and safe**. It does **not affect** your ability to farm accounts, stay anonymous, or bypass location blocks.

***

#### ❓7. Can I hide my WiFi network?

**Answer:**\
Yes. When creating or editing a WiFi, simply toggle **"Hidden" ON**. Hidden WiFi won’t appear in the device list – you must connect manually by entering the WiFi name and password.

***

#### ❓8. Why is my proxy showing “Offline”?

**Answer:**

* Make sure your proxy is active and accessible from outside.
* Test it on another tool (e.g. Proxifier or browser extension) to confirm it's working.
* If you’re behind a firewall or blocked ISP, try using a different proxy/VPN provider.

***

#### ❓9. Can I use the same GenRouter for multiple boxphones?

**Answer:**\
Absolutely. You can:

* Assign different IPs to each boxphone
* Separate them by WiFi or proxy
* Use “Apply for Device” to control each device individually

***

#### ❓10. Do I need to root my device to use GenRouter?

**Answer:**\
**No.** GenRouter works **without rooting** your devices. It handles IP changes and anonymity **directly through the network**, so all connected devices benefit automatically.

***
